Enterprise Master Services Agreement

Terms of Service

Please review these legal terms carefully before accessing or utilizing the IQClearance platform, Cortexâ„¢ AI decision-support modules, or administrative workflows.

Effective Date: July 20, 2026 | Document ID: IQC-TOS-2026-V2

🩺 Critical Medical & Clinical Disclaimer

IQClearance Inc. is a software management platform and clinical workflow automation tool. IQClearance does not provide medical diagnoses, clinical treatment, or direct physician evaluations. Final clearance for Return-to-Play (RTP) or Return-to-Learn (RTL) strictly requires verified sign-off from a licensed medical physician (MD/DO) or authorized healthcare professional pursuant to applicable state or provincial regulations.

1. Acceptance & Scope of Agreement

By accessing, registering for, or using the platform at iqclearance.com("the Platform"), athletic directors, medical personnel, athletic trainers, coaches, and school representatives ("Users" or "Institutions") agree to be legally bound by these Terms of Service.

If you are entering into this agreement on behalf of an educational institution, athletic association, or club team, you represent that you have the legal authority to bind that entity to these terms.

2. Clinical Boundaries & AI Decision-Support

The Platform provides administrative document routing, SCAT6 tracking, and legal compliance workflows (including Ontario's Rowan's Law protocols). Users explicitly acknowledge and agree that:

  • No Doctor-Patient Relationship: Using IQClearance does not establish a clinical relationship between IQClearance Inc. and any student-athlete.
  • Non-Clinical Decision Support: Automated status tracking, flags, or timeline calculations are administrative indicators. All medical decisions remain the sole responsibility of certified clinical professionals.
  • Statutory Protocols: Institutions remain responsible for ensuring that physical documentation meets local, state, or provincial legislative frameworks.

3. Tenant Data Isolation & Account Security

IQClearance enforces enterprise-grade infrastructure controls to guarantee organizational privacy:

Multi-Tenant Isolation

Database records are strictly segmented using Row-Level Security (RLS) policies, preventing cross-tenant data leakage.

Ephemeral Storage URLs

Direct storage links generated for medical files expire automatically after 60 seconds to block unauthorized file sharing.

4. Data Security & Regulatory Frameworks

We handle health and educational records in compliance with high-level security benchmarks across jurisdictions:

  • Protected Health Information (PHI): Stored using AES-256 encryption at rest and TLS 1.3 protocol in transit.
  • FERPA & PIPEDA Compliance: Student records are governed under strict educational privacy controls and Canadian PIPEDA/PHIPA frameworks.
  • Business Associate Agreements (BAA): Institutional customers executing a formal BAA are provided custom enterprise compliance guarantees.

5. Cortexâ„¢ AI Vision Engine Processing

Documents submitted to the integrated Cortexâ„¢ AI vision engine are processed under strict privacy guarantees:

• Processing Scope: Cortex™ is utilized strictly for Optical Character Recognition (OCR), document classification, date extraction, and formatting administrative summaries.

• Zero AI Model Training: Medical forms, student PII, and clinical upload content processed by Cortex™ are never used to train public machine learning or LLM models.

6. Limitation of Liability & Indemnification

To the maximum extent permitted by applicable law, IQClearance Inc., its officers, developers, and partners shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from:

  • Athletic injuries, re-injuries, or physical health outcomes.
  • Falsified, inaccurate, or incomplete documentation submitted by users or third parties.
  • Failure of athletic staff or medical personnel to perform proper clinical evaluations prior to issuing clearance.

7. Governing Law & Legal Contact

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.

IQClearance Inc. – Legal & Compliance Office

Legal Inquiries: legal@iqclearance.com

Privacy Officer: privacy@iqclearance.com